A skincare founder told me she’d typed her own brand into ChatGPT the night before our discovery call, then typed the question her customers actually ask, which was the best serum for dull skin. Her brand came up for the first one and vanished for the second.
That gap is the whole GEO conversation, and it isn’t a ranking problem.
GEO belongs partly inside SEO and partly outside it. Crawlability, site structure, and content quality are SEO work. But the signals that decide whether an AI recommends your brand, earned editorial coverage, third-party validation, and category authority, live with PR. Muck Rack found earned media accounts for 84% of AI citations.
What Generative Engine Optimization Actually Asks of a Brand
Generative Engine Optimization, or GEO, is the work of improving how your brand gets found, understood, cited, and described inside AI-generated answers. The term isn’t agency marketing. It came out of academic research from Princeton, Georgia Tech, the Allen Institute for AI, and IIT Delhi, and the research paper that introduced the term was presented at KDD 2024.
That team built a 10,000-query benchmark and tested nine optimization methods against real generative engines. The methods that moved the needle most were adding citations, quotations from credible sources, and statistics, and the best of them lifted a source’s visibility inside AI answers by up to 40%, with gains of 37% measured on Perplexity specifically. That’s a useful finding on its own, because it tells you the machine is rewarding the same things an editor rewards, which is evidence rather than assertion.

How GEO differs from traditional SEO
Traditional SEO asks three questions. Can Google find my page, does it rank for the right terms, and will somebody click it.
GEO asks a wider set, and the difference matters for how you staff it. Can an AI system find credible information about my brand anywhere. Does it understand what we sell and who we’re for. Does it trust the sources well enough to use them. And when it answers a buying question in my category, whose names come out of its mouth.
That last one isn’t a ranking problem. It’s a reputation problem that happens to show up in a search report.
AI Can’t Recommend What It Can’t Read
Nothing about AI search makes a badly built website fine. AI systems have to retrieve information before they can synthesize it, so if your site is slow, thin, hard to crawl, or vague about what your product actually does, that problem follows you into every AI answer about your category.
The commercial case for getting it right has gotten stronger, too. Adobe Analytics, working from more than a trillion visits to US retail sites, found that shoppers arriving from AI referrals generate 53% more revenue per visit than shoppers who don’t, and convert at a rate 60% higher than non-AI traffic. Those visitors also spend 59% more time on site and bounce 33% less, which makes sense when you think about it, because they’ve already done their research in the chat window and they land closer to a decision than a cold Google visitor does.
So the argument was never SEO or GEO. The better question is what GEO needs that SEO alone doesn’t provide, and the answer to that sits outside your website entirely.

AI Doesn’t Learn About Your Brand From Your Website
Picture a skincare company whose homepage says it is the best K-Beauty brand on the market. That’s a claim about positioning, and every competitor’s homepage says something close to it.
Now picture what the rest of the web says. Allure names one of its products in an awards roundup, Glamour lists the brand among the K-Beauty labels worth knowing, a dermatologist breaks down the formulation, and a few thousand reviewers say it works. Those are different signals entirely, because somebody other than the brand is making them.
Muck Rack’s May 2026 edition of its ongoing study analyzed more than 25 million links cited by ChatGPT, Claude, and Gemini across 17 industries and found that earned media accounts for 84% of all AI citations, with journalism alone making up 27%. Paid and advertorial content came in at 0.3%. That pattern has held between 82% and 89% across three editions of the research going back to July 2025, which means it isn’t a blip in one quarter’s data.
AI systems don’t have a relationship with your brand. They have a reading list, and PR decides what’s on it.
Earning that coverage has never been the SEO department’s job. It’s ours, as a boutique PR agency specializing in beauty, fashion, lifestyle, and wellness. We’ve spent 20 years at Push The Envelope PR answering one question for consumer brands, which is why anyone should believe you, and the tools we use to answer it are product placement, expert commentary, awards, reviews, and commerce coverage. Those signals used to move consumers. Now they also shape the information environment the machines are reading.
You can see it in real placements. Our beauty clients Rephr and Mooncat just earned an Allure Beauty Award. A day after the award was announced, we placed Mooncat in Elle, Cosmopolitan and Yahoo, and Rephr in Cosmopolitan, People, Parade and Who What Wear. Those are exactly the articles that lead to AI discoverability and that AI pulls from when someone asks for the best nail polish or the best brush or beauty tool. That’s the same coverage that drove a 96% increase in AI-assisted traffic and a 61% increase in organic search.
Why the question being asked changes which sources get cited
The same Muck Rack research found the phrasing of a query materially changes what AI reaches for. Industry-trend questions pulled journalism citations in 46% of responses, more than twice the rate of how-to and comparative queries.
The platforms behave differently from each other too. ChatGPT cites sources in 96% of its responses, Gemini in 82%, and Claude in just 55%. So a brand that looks invisible on one platform may be well represented on another, and a single spot check tells you almost nothing.
Who Owns Which Signal
Rather than arguing about which department gets GEO on its org chart, map the signals and assign them. Here’s the version we use with clients.
| Signal | Who usually owns it | What it does inside an AI answer |
| Crawlability and site structure | SEO | Determines whether your information can be retrieved at all |
| Product and category pages | SEO and content | Teaches the system what you sell and who it’s for |
| Earned editorial coverage | PR | Supplies the third-party sources AI cites most often |
| Product roundups and commerce content | PR and affiliate | Puts the brand inside the exact article types buying questions pull from |
| Reviews and ratings | Brand and retail | Corroborates the claim across independent voices |
| Entity consistency, name and category | Brand | Stops the system from confusing or misdescribing you |
| Prompt and citation monitoring | Analytics | Shows which sources are shaping answers in your category |
Read down that column on the right and the point makes itself. Four of the seven sit outside any SEO team’s control, which is why treating GEO as a technical checklist leaves most of the work undone.

Where Performance PR Fits: Found, Recommended, Trusted, Purchased
A placement is valuable, but the placement isn’t the finish line, and the way we’ve built Push The Envelope PR around that idea is a framework we call PTE Visibility Intelligence. VI, in an AI era. It runs in four stages.
Found. Can consumers and the systems advising them locate the brand at all. That means Google, and it increasingly means ChatGPT, Gemini, Perplexity, Claude, and Google’s AI experiences. The goal isn’t one ranked page, it’s a credible footprint across the categories you want to be known for. We wrote more about that shift in how consumers discover beauty brands in 2026.
Recommended. When somebody asks for the best retinol for sensitive skin, hundreds of products are technically relevant and three get named. Category authority is what separates them, built out of editorial recommendations, commerce coverage, and expert sources that explain what a product is and who it’s for.
Trusted. Now the shopper validates what they were told. They run into coverage, awards, reviews, roundups, creator commentary, and founder expertise, and the brand isn’t the one making the argument anymore.
Purchased. Visibility has to create a commercial opening, whether that’s a publisher’s affiliate link, Amazon, a retailer, or your own site. This is where affiliate commerce and AI discoverability stop being separate conversations, because the roundup that gets cited by ChatGPT is often the same roundup carrying the affiliate link, and we’ve written about that overlap in how PR drives sales for Amazon brands.
If your category’s biggest buying questions are getting answered without you in the answer, that’s a PR gap showing up in a search report.
Measuring GEO Without Fooling Yourself
A traditional SEO dashboard shows keyword position, impressions, click-through rate, traffic, and conversions. Those still matter, and GEO adds a layer on top of them rather than replacing them.
The layer worth watching includes how often your brand is mentioned across AI platforms, which sources those answers cite, how many of your category’s real buying prompts you appear in, how accurately the system describes you, how much referral traffic arrives from AI, and what happens commercially after it does.
One caution, because it’s the thing I see brands get burned on. AI answers vary by platform, by prompt wording, and even between repeated runs of the same question, and a citation doesn’t always mean the source shaped the answer. Anybody promising you a guaranteed number one position in ChatGPT is selling something that can’t be delivered. Measure repeatedly, across platforms and across phrasings, and treat any single test as an anecdote.

So, Should GEO Live Inside SEO?
Partly, and only partly. SEO should be a major component of GEO, because technical accessibility, content quality, relevance, and organic authority are the foundation everything else stands on. But if GEO gets reduced to an SEO ticket queue, you end up ignoring earned media, third-party recommendations, journalism, reviews, awards, and reputation, and those are the signals the citation research keeps pointing at.
Split GEO off completely and you get the opposite failure, which is chasing AI mentions while your own site stays unreadable to the systems doing the mentioning. What works is SEO, PR, content, brand, analytics, and commerce pointed at one objective, which is visibility wherever discovery happens. To the woman comparing serums at 11pm, those aren’t six disciplines. They’re just how she decided what to buy.

Where to Start This Quarter
Audit what AI already says about you. Run 15 to 20 real buying questions from your category across ChatGPT, Gemini, and Perplexity, and write down every brand and source that appears.
Fix the retrieval basics. Confirm your site isn’t blocking AI crawlers in robots.txt, and make sure your product and category pages state plainly what you sell and who it’s for.
Go earn the sources that get cited. Target the roundups, reviews, and expert articles that show up in your audit, because those are the pages the systems are already reading.
Ready to Show Up in the Answer?
If your brand is ranking on Google and going missing in AI answers, the gap is usually authority rather than architecture. That’s modern PR isn’t just press in practice, and it’s the work we do every day. Talk to our team and we’ll show you what your category’s AI answers look like right now.
Frequently Asked Questions
What is Generative Engine Optimization?
Generative Engine Optimization, or GEO, is the practice of improving how a brand is discovered, understood, cited, and represented inside AI-generated answers on platforms like ChatGPT, Gemini, Perplexity, and Google’s AI experiences. The term was introduced in a research paper presented at KDD 2024 by teams from Princeton, Georgia Tech, the Allen Institute for AI, and IIT Delhi.
Is GEO the same thing as SEO?
No, though they overlap heavily. SEO focuses on visibility in search engine results and the traffic that follows. GEO extends the goal to include retrieval, citations, brand mentions, and how accurately an AI describes your brand inside a generated answer.
Will GEO replace SEO?
No. Technical accessibility, useful content, and organic authority remain the foundation that AI systems retrieve from. GEO adds new sources, behaviors, and measurements on top of that foundation rather than removing it.
How does PR help with GEO?
PR creates credible third-party information through earned media, product recommendations, expert commentary, awards, and independent validation. Muck Rack’s May 2026 research, based on more than 25 million links cited by ChatGPT, Claude, and Gemini, found that earned media accounted for 84% of AI citations, while paid and advertorial content accounted for 0.3%.
Can a media placement guarantee that ChatGPT recommends my brand?
No. No single placement can guarantee a citation or a recommendation, because AI results vary by platform, prompt wording, timing, and which sources get retrieved. Earned coverage contributes credible third-party information that strengthens overall discoverability over time.
How should brands measure GEO?
Look past rankings to AI brand mentions, citation frequency and sources, prompt coverage, competitive share of voice, accuracy of AI descriptions, referral traffic, and downstream sales. Because AI answers are variable, repeated measurement across platforms and prompt variations gives a far more useful picture than a single test.
Which team should own GEO?
For most brands, GEO works better as a cross-functional capability than a single department’s responsibility. SEO, PR, content, brand, analytics, and commerce each control different signals that shape how an AI finds and describes a brand.